We only use the best materials to make our socks. They are made up of 80% organic cotton, 18% polyamide, and 2% spandex.
Yes, we promise they will ! We offer 2 sizes, 36-40 and 41-46. The spandex enables them to perfectly fit around the foot without creating uncomfortable folds. We are so confident in the sizing of our socks that if they don't fit, we'll refund you!
Our socks are proudly designed in Belgium, and manufactured in Portugal. The socks are made by a family-owned business in Portugal, which was awarded the Oeko-Tex Standard 100 certification. Our mission is not limited to helping the homeless community. It extends to the respect of the environment and to the adherence of strict standards of employee welfare.
It's simple: each customer must be satisfied, without exception. Therefore, if you are not satisfied, we will do what is necessary to fix it. Just reach out to us via email: firstname.lastname@example.org
Do you have a question, a complaint or just want to chat ? We'd be happy to help! Just email us, and we will get back to you within 24 hours: email@example.com
We take the security of our clients very seriously. Our website is 100 % safe, and we follow the same procedures as all large stores.
All credit card information transmitted to our payment provider is done so through SSL encryption.
We do not save payment information from previous orders, and will not share ANY of your data with third parties.
We accept the following means of payment: American Express, Apple Pay, Paypal, Mastercard, Maestro, Visa, Union Pay, JCB, Disocver, Dinner Club, Dankort, Visa Electron, Swish, Collector Bank et Trustly.
No, discounts are limited to one per order.
To register a discount code, simply add it when prompted to at check out.
Delivery via regular postal service (WITHOUT tracking):
Belgium: 4.7 euros.
France: 7.9 euros.
Rest of Europe: 8.5 euros.
Mondial Relay (with tracking):
Belgium: 3.75 euros.
France: 5.1 euros.
FREE DELIVERY ON ORDERS OF MORE THAN 55 EUROS WITH MONDIAL RELAY FOR BELGIUM AND FRANCE. FREE SHIPPING FOR THE REST OF THE WORLD USING REGULAR POSTAL SERVICES.
For a classical dispatch via regular postal services :
Belgium : 1-3 working days. France : 3-5 working days. Rest of Europe : 3 - 7 working days. Rest of the world : 7 - 10 working days.
* Delivery times stated above are indicative and may vary slightly.
Via Mondial Relay :
Belgium : 1-3 working days. France : 3 working days.
If your order is being delivered with Mondial Relay, you will receive an email with a tracking number once your order has been dispatched.
Unfortunately, orders sent via regular services do not have tracking.
Generally, all orders placed before 4PM will be dispatched on the same day.
All orders are shipped out of Brussels, Belgium.
Purchases made in store can only be returned in that same store. Terms and conditions of the specific store will apply.
Of course ! Orders can be returned up to 30 days after the date of reception.
Donations to the homeless community
The homeless need socks for several reasons:
• They provide an addition layer of warmth, which diminishes the risks of frostbites. • they can prevent infections. • increased comfort • increased self-confidence, which motivate them to find jobs.
You can find more information about this important issue on our "mission" page !
The socks which we distribute are not those available on our site. They are carefully designed socks adapted to the needs of the homeless community.
All our socks are produced in a family-owned business located in the north of Portugal.
We take our impact on the environment very seriously. For that reason, all our packaging is made from recycled paper. Additionally, we are 99% plastic-free !